Articles

MOTIVATING STAFF
Rita Anand, Dementia specialist
BeyondGoldenEra.com

"People often say that motivation doesn't last. Well, neither does bathing -- that's why we recommend it daily." --Zig Ziglar.
While motivation has to come from within, it is possible to create a workplace that encourages, rewards, and recognizes motivation of colleagues and co-workers. It is often assumed that all people are motivated by the same things. Instead, a whole range of factors motivates us in the work place, some of which include: financial rewards, status, praise and acknowledgment, competition, job security, public recognition, fear, perfectionism. what really motivates employees, including learning about their values. Some people work for love, while others work for personal fulfillment. Some like to accomplish goals or feel as if they contribute to something larger than themselves.

Employee motivation is a continuous challenge in the work place. This is why I recommend that you energize and mobilize your staff with the “Three A’s.”

1. ASSURANCE: Build trust with your staff and assure them that they are doing great and you are there as a resource to educate and train them. Remind them often that you are there for them, whether you are a director, a manager or mentor.
2. APPRECIATION: Appreciate your staff and encourage them by saying something that is reinforcing and positive. Remind them how much they are helping you to build up a strong and caring team in the workplace.
3. AWARD: always reward your staff. Trust that this small gesture can go a long way. Consider awarding a hard-working team member with “Employee of the month” and “Certificate of Appreciation,” a gift card, or treating your employees to a special lunch or dinner.

Remember that employees need to feel a sense of purpose.

A positive motivation philosophy and practice should improve productivity, quality, and service. Motivation helps people:
Achieve goals
Gain a positive perspective
Create the power to change
Build self-esteem and capability
Manage their own development and help others with theirs.

As a manager or supervisor, your impact on employee motivation is immeasurable. By your words, your body language, and facial expression, as a manager, supervisor, or leader, you telegraph your opinion of their value to the people you employ. Feeling valued by their supervisor in the workplace is key to high employee motivation and morale. Feeling valued ranks right up there for most people with liking the work, competitive pay, opportunities for training and advancement.

Motivate and continue to educate your staff. It is the key to a successful team………

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GETTING TO KNOW YOU...
Understanding Agitated and Violent Behaviors in Dementia Care

Caring for people with dementia is not easy. Dementia care should be a shared process for all staff in the facility, for facility members and other residents. The role of a caregiver is to find and search for the meaning behind the behaviors of a resident. There behavior has a meaning of communicating needs and desires It is an expression of their abilities, disabilities and challenges. There are many APPROACHES, ACTIVITIES AND INTERVENTIONS 

IN RESPONSE TO BEHAVIORS OF PEOPLE WITH ALZHEIMERS AND DEMENTIA. All the care givers on the unit should share their successful approaches, activities, interventions with all staff; put information in prominent place on care plan. Don’t over react to resident’s behavior. Each resident is UNIQUE!

These are few common behaviors:

VERBAL ANXIETY (FEELING LOST, SCARED, I DON'T KNOW WHAT TO DO) Approach slowly ,Redirect to object, Use gentle touch in a reassuring way, use validation to listen for the reason underlying the anxiety, then try to resolve and Allow residents to sit in area where staff are working to feel he or she isn't alone..

REPETITIVE CALLING OUT; YELLING, SCREAMING- Use slow, rhythmic music, lifelong favorite music. Use refreshments; Give resident a busy box, scrap book, Spend one on one time in quiet, Use the resident's name and look directly at him or her in trying to calmly breakthrough and try to involved in singing instead.

EXPRESSION OR DISPLAY OF SADNESS; DEPRESSION- find a reason behind the behavior, don't ask "why"? Use something from resident’s lifetime that has offered enjoyment activities that you are certain residents can be successful in doing; give genuine praise, or sad music may help you release feelings

VERBAL ANGER; ABUSIVE LANGUAGE- Introduce a "favorite" of the resident; activity, music, food, person, Do not react with shock, schooling, anger, Introduce a "favorite" of the resident; activity, music, food, person

WANDERING, PACING- Normalization activities: sorting jewelry or stocks; tying laces; untying or unknotting socks; Involve in physical or movement activities

ELOPING- Walk with the resident using a non-directed conversation to distract or calm resident, Involve in activity prior to this time of day

RUMMAGING; HOARDING- Therapeutic "purses", bags, etc. filled with belonging that the resident can keep, Redirect the resident, Display items that can safely be picked up and taken by the resident; collection of hats, jewelry that belongs to the unit
If the caregiver can discover the message that underlies the behavior, it could lead a peaceful resolution. Caregivers should appreciate that these types of behaviors’ are often simply a form of communication. Keep trying till we find the right one, if you find it then write it down and share it. Learn from the experiences of others caregivers. Share what techniques works for that resident, and be sure to document it on care plan.

Rita Anand, Dementia specialist
Beyond Golden Era.com